Forum Persistent Connection Errors

Discussion in 'Announcements' started by KT Samurai, Jan 30, 2017.

  1. KT Samurai

    KT Samurai The Peacemaker
    Staff Member Administrator "Owner"

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    Many of your are probably noticing a sharp uptick in server connection errors. This has been a problem since we moved to our new host and seems to be increasing in frequency and duration. We're fully aware of these issues and even contacted our host previously to find the cause. We were assured that after some upgrades to their west coast servers (where we're hosted) that these problems should gradually disappear. This has not happened, so we'll be taking our host to task on just what's going on and what can be done to fix the issue.

    Expect an update over the next day or so as I try to get to the bottom of what's going on. Thank you so very much for your continued patience as we deal with this problem.
     
    JoJo, Scruffie, Novaire and 2 others like this.
  2. Dunn x Dolo

    Dunn x Dolo King of the Chatroom
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    Thanks for at least letting us know that you are aware of the issue. Any guesses why this is happening?

    Also Im not going to wait patiently. Im going to cross my arms in anger and furrow my brow.
     
    Scruffie, KT Samurai and Narilka like this.
  3. Interest1ng

    Interest1ng SC's AmbASSador.... MAWP!!!

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    DDOS HACKS!!!!! Must be a trump thing ;) lol But really it is a bit annoying. Especially when your trying to upload a sweet new avatar.
     
  4. Shi

    Shi The Aspirer
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    Going to be absolutely honest, my best guess is that we're hitting the resource cap on the server.
    Forums are generally resource hogs.

    When the forums were really slow at loading, there is a good chance that the connection problems we're encountering now were also happening then but the server was at least kind enough to attempt to let you in.

    Now that the forums is running significantly faster, the server is like, "nope. Not even going to do this bro."
     
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  5. yoda313

    yoda313 JEDI MASTER
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    can we get a refund for down time?? :D

    good luck on the remedy.
     
  6. Novaire

    Novaire Serial Editor
    Editor Contributor Gold Founder

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    Damnit Shi.

    This bit still has legs, I swear.
     
    #6 Novaire, Jan 30, 2017
    Last edited: Jan 30, 2017
    Dunn x Dolo likes this.
  7. ThisGuy

    ThisGuy Kin of the Cosmos
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    I guess reloading 10 petabytes of cat pictures per refresh can be a bit taxing.
     
    yoda313 and Shi like this.
  8. KT Samurai

    KT Samurai The Peacemaker
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    We're looking to switch hosts again and might have something lined up. We'll keep you posted on how this goes as we figure it out.
     

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